User-interface Integration

Website Operations Center Prompt and Accurate Operation System

Are you troubled by the management or updating of your websites?
The quality of a website can have a significant impact on the brand image of a company or organization.
To achieve smooth website operations, it is essential to establish a robust operation system that ensures prompt operations in accordance with guidelines, such as operation rules and flow.。
The Website Operations Center conducts all website-related operations for customers, from operation support consultations for the customers’ own web operations and updating and review of operation flow to improve the efficiency of an immense volume of monthly work to fundamental improvements of website operations, such as file optimization.

Features of Website Operations Center

1．Operation Support Consultation

The Website Operations Center proposes optimal operational guidelines by reviewing existing operation flow to achieve higher efficiency and establishing the operation system and rules. In addition, it proposes optimal tools and CMS (content management system) to enable customers without professional knowledge or skills to be able to update their sites without lowering site quality.

2. Robust operation system ensured by Website Operations Center

We set up an Website Operations Center for each customer and conduct website operation outsourcing under the operation system and rules tailored to each customer’s needs. All information to conduct website operations is published and shared by staff members of the Website Operations Center at all times, so that all staff members are ready to handle operations promptly and accurately at any time.

3．Strong backup system

By combining the website operation services with our Management Service, we provide system operation and management services, including monitoring, maintenance, and security of servers and systems, 365 days a year.

Example of a Website Operations Center (monthly updating of approximately 100 pages of an approximately 200-page website)

  • Even when the Website Operations Center personnel change, we perform the updating, which tends to depend too much on the persons involved, without delay in a smooth, efficient manner by adopting an in-house team system where members actively share information with each other.
  • The management system with two web directors ensures prompt emergency response.
  • Since our service also includes Webmaster operations in addition to updating, it can reduce the operational burden on persons in charge at a customer company.